Say Cheese

cheese productionSmall-scale dairy operations in Connecticut and throughout the country offer cheese, ice cream, and other dairy products direct to consumers and through wholesale distribution. The popularity of local food has increased interest in these operations, and led to a greater need for food safety education and training.

Dennis D’Amico is an Assistant Professor in the Department of Animal Science who focuses on food technology, quality, and safety. His applied research is integrated with his Extension work. D’Amico works closely with the dairy industry to develop risk reduction interventions and technical outreach programs. When he first started at UConn he worked directly with several Connecticut producers, learn- ing the unique issues they face.

D’Amico takes small-scale producers’ challenges back to his laboratory to test and develop interventions to see if they will actually work. He defines an actionable intervention as something a producer can implement without significant expense. A team of undergraduate and graduate students work in his laboratory researching each aspect of a problem.

“My work with Extension is rewarding, there’s nothing better than hearing about a problem, and then making someone’s day by helping them solve their problem. Having that immediate impact is what makes me smile,” D’Amico says. “Extension provides diversity to my day, I meet with different people with various needs and it makes me think about dairy food science and safety from new angles.”

In-person trainings are limited to time and geography in some cases. D’Amico and his colleagues are using technology to address the limitations. An online food safety course for artisan chessemakers was created first, and launched in 2017. A website of resources was built to accompany the course in partnership with the American Cheese Society, and is available to anyone at www.safecheesemaking.org. Feedback for the course is positive, and has led to additional projects.

“We’re building a repertoire of dairy food safety resources,” D’Amico concludes. “Many of the next steps in my research and Extension program build off of previous work. Producers need solutions they can implement now, but there is a gap in education and interventions available, and that’s what we’re trying to fill. We don’t want producers operating blindly.”

D’Amico is currently working with another group of colleagues to build an online course for small- scale ice cream producers. “Recent foodborne illness outbreaks have shown that ice cream is not the safe haven some thought it was,” he says. “There are food safety issues specific to ice cream that need to be addressed.” An accompanying website is also under development for ice cream food safety resources.

Team members know that training people to identify environmental pathogens in a dairy plant is best done in person. However, time and geography constraints still exist. D’Amico is collaborating with his colleagues at North Carolina State University on a virtual reality simulator that will provide this training. The simulation includes case studies to further enhance learning.

A Food Safety Plan Coaching Workshop for small-scale dairy producers helps producers comply with the Food Safety Modernization Act (FSMA). The three- year project funded by USDA offers six workshops per year. “We’re focusing the workshop on underserved regions where there aren’t dairy foods specialists avail- able,” D’Amico says.

A core group of trainers, including D’Amico, serve as national coaches and travel to each region, collaborating with regional resources and connecting producers. There is one regional coach for each six participants. At the workshop, participants form groups based on their stage in the FSMA process, and leave the work- shop having made measurable progress on their written food safety plan.

Best Practices guides are another project undergoing a digital transformation. “We first published the Best Practices Guide for Cheesemakers in 2015, and it’s updated every two years,” D’Amico says. “However, the next version will be click- able and user friendly. Instead of a 300-page PDF, the user can click directly on the section they need. We are also developing a similar toolkit for retailers. This is another collaboration with the American Cheese Society.”

Consumer demand will continue to drive consumption of dairy products and local food. Even in best case scenarios, food safety issues will arise. Small-scale dairy producers and consumers can be confident that D’Amico and his team of students are searching for solutions and developing tools to share new actionable interventions.

Article by Stacey Stearns